Dr. Enrique Mu and Dr. Howard Stern of the Carlow MBA program have published their research work in the last 2012 issue of Journal of Information Technology Management. Their research paper is titled: “A Structured Stakeholder Self-Identification Approach for the Deployment of Public Information Systems: The Case for Surveillance Technology for The City of Pittsburgh.” The paper is available here: http://jitm.ubalt.edu/XXIII-4/contents.html
This research paper describes how the deployment of surveillance systems in the City of Pittsburgh was a success because of a systematic involvement of the public in the process, and how the deployment of wireless Wi-Fi in the City of Pittsburgh was problematic because of not following this approach. Finally, the paper highlights the importance of categorizing your stakeholders in terms of their relevance.
Dr. Mu and Dr. Stern, experts in the deployment of technological innovations in the City of Pittsburgh, encourage public decision makers to apply this approach to the management and deployment of major public initiatives. Their research work showcases Carlow MBA program’s commitment to engaged scholarship that addresses projects of social relevance, and to provide a learning environment where students interact with leading experts in the field. Dr. Mu and Dr. Stern use these cases as the basis of class discussions, and have presented their work at leading academic conferences (INFORMS 2012) and to students at the University of Pittsburgh, and the University of Zagreb in Croatia.